Specifications
book-author | Mary Ellen Guffey ; Dana Loewy |
---|---|
file-type | |
isbn10 | 1337386499 |
isbn13 | 9781337386494 |
language | English |
publisher | Cengage Learning |
Book Description
“Essentials of Business Communication, 11th Edition” by Mary Ellen Guffey and Dana Loewy is likely a comprehensive textbook designed to provide students with fundamental principles and skills necessary for effective business communication. Here's a general description based on the typical content and approach of such textbooks:
Foundations of Business Communication: The book likely begins with an introduction to the fundamental concepts and principles of business communication. This may include an overview of the communication process, the importance of effective communication in business, and the role of communication in achieving organizational goals.
Understanding Your Audience: Coverage of audience analysis and adaptation. The book may discuss how to identify and analyze different audiences, tailor messages to specific audiences, and consider cultural and diversity factors in communication.
Writing Effective Messages: Practical guidance on writing clear, concise, and persuasive business messages. This section may cover various types of written communication, such as emails, memos, letters, and reports. It may also include tips on grammar, style, and proofreading.
Interpersonal Communication: Exploration of interpersonal communication skills in a business context. The book may cover techniques for effective listening, conflict resolution, and relationship-building in professional settings.
Strategies for Successful Meetings and Presentations: Practical advice on planning and conducting successful meetings and presentations. This may include tips on organizing content, using visual aids, and delivering confident and engaging presentations.
Professionalism in Business Communication: Discussion of professional etiquette, ethical considerations, and the use of technology in business communication. The book may address the appropriate use of social media and other digital communication tools.
Team Communication: Coverage of communication within teams and collaborative work environments. This may include strategies for effective team communication, resolving conflicts within teams, and fostering a positive team culture.
Job Search Communication: Practical guidance on communication during the job search process. This may include writing effective resumes and cover letters, preparing for job interviews, and developing networking skills.
Global and Intercultural Communication: Consideration of communication challenges and strategies in a global and diverse business environment. The book may address cultural differences, cross-cultural communication, and the importance of cultural competence in business interactions.
Business Communication Technology: Exploration of communication technologies and tools commonly used in business settings. This may include discussions on email etiquette, virtual collaboration, and the effective use of communication software.
Case Studies and Real-World Examples: Inclusion of case studies, examples, and practical exercises to illustrate key concepts and provide opportunities for application. Case studies may present real-world communication challenges and solutions.
Updates and Relevance: The 11th edition is likely to incorporate updates reflecting changes in communication technologies, emerging trends in business communication, and the evolving expectations in the professional workplace.
Always refer to the specific edition of the book for the most accurate and detailed information. If the 11th edition has been released after my last update, you may want to check the publisher's website or reliable book retailers for the latest information and reviews.
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